Product shipping/shipping fee/Payment method/Returns

[About shipping the product]

The item will be shipped via Japan Post within 3 business days after purchase. We will accept requests for specific delivery dates and times whenever possible.

【about shipping cost】

For purchases under 3,300 yen (tax included), shipping fee (800 yen) is required. Additionally, if you purchase with cash on delivery, a separate handling fee (265 yen) will be charged.
Please note that overseas shipments will be sent by registered mail using "International e-Packet". Shipping costs vary depending on the delivery area and total weight of the product. Please check when checking out.

[About payment methods]

[About returns]

Possibility of returns: If there is an initial defect or a mistake on our part, we will accept returns after contacting you within 7 days of receiving the product. Please note that as a general rule, we cannot accept returns due to customer's convenience.
Conditions for returns: We will only accept returns if you receive a defective product or a product different from the one you ordered. In addition, please refrain from returning items that have been delivered for more than 7 days, items that have been damaged due to customer error, items that have been opened or used, and items that are on sale.
Whether there is a charge for shipping costs for returns: Our company will bear the shipping costs for returns. When shipping, please send the item by cash on delivery to the return address below.

▼ Return address 2nd floor, 4-3-11 Tomoda-cho, Nada-ku, Kobe 657-0035 fiika products Co., Ltd. Setsuko Mikitani

tel：(090) 3278-8596